ANSWERS

  • Q-1: Do I need to become a member?
  • Yes, you need to register with MFC and open an account to enjoy our Movie Download feature. Existing member of our DVD shopping site can use its login information here.

    Signing up to become a member of Mediafreakcity.com is so easy! Click the "SIGN UP NOW" link below and go to registeration page. Enter your name, country, E-Mail address and password for creating your account. Check your E-Mail for your registration confirmation.

    SIGN UP NOW!!


  • Q-2: What's the system requiremnt to watch your movies?
  • You will need:

    Windows/Linux Computer Requirements :

    Windows/Linux Computer Requirements :
    Windows Vista, Windows
    Internet Explorer 10.0 or higher, Google Chrome Latest, FireFox Latest
    Cookies and Java Script enabled
    Microsoft Windows Media Player 11.0 or higher
    Broadband connection (speed of 128 kbps or higher)

    Hardware Recommendation

    600 MHz Intel Pentium 4 processor or higher
    512 MB of RAM
    Full duplex sound card and speakers
    Enought hardware disc space to save our movie file
    256-color video display card; video hardware acceleration set to Full.

    Mac Requirement :

    Power Mac 400MHz、G4 or Higher
    RAM : 512MB or higher
    MAC OS10 or higher


  • Q-3: How long does it take to download a movie?
  • It depends on your Internet connection speed and the time you access our server. If you have Broadband connection, your download should be completed within 15~30 min.


  • Q-4: What's the quality of the downloaded movies?
  • Quality of the movie depends on the video format. We provide SD movie (Standard Definition), HD movie (High Definition) and FULL HD movie (Super High Definition). Quality of SD movie is similar to DVD quality. HD video has higher resolution than SD video that results in a sharper picture. Check below for more information.

    VIDEO SIZE CHART

    Click to view the Actual video size

      SD Standard Definition Movie

      - DVD Quality picture and sound
      - Full screen viewing without distortion
      - Picuter SIeze: 852x480 (Widescreen 16:9) / 720x540 (Normal Ratio 4:3)
      - Bitrate of 3000Kbps at most
      - Available File Format: WMV | H.264 MP4 - Popular Studio/Series: Sky Angel Studio Teriyaki Red Hot Jam Kamikaze

      HD High Definition Movie

      - Super high quality video and sound
      - High quality full screen view without any distortion
      - Picture Size: 1280x720
      - Bitrate of 4000Kbps at most
      - Available File Format: WMV HD | H.264 HD MP4
      - Popular Studio/Series: CATWALK (Early Titles) Sky Angel BLUE (Prior to 2013)

      FUL HD Full High Definition Movie

      - Ultra high quality video and sound
      - Super high quality full screen view without any distortion
      - Picture Size: 1920x1080
      - Bitrate of 4000Kbps at most
      - Available File Format: WMV HD | H.264 HD MP4
      - Popular Studio/Series: HEYZO CLIMAX ZIPANG
      - Category : FULL HD Video


  • Q-5: What kinds of payment method do you accept?
  • MFC accepts Visa, Mastercard, Discover, JCB. We do not accept payments through bank transfers or any other forms of payment except via credit card. We do not release your credit card information to any outside organizations or third parties. Our secure servers safely and confidentially handle the transfer of your personal information.


  • Q-6: What do I do if I forgot my Password?
  • If you have forgotten your password,

    1) Go to "SIGN IN" page.
    2) Click "Forgot your password?" and the RETRIEVE PASSWORD form will pop up.
    3) Enter your e-mail address and submit.
    4) Your Sign In information with your password will be delivered to your registered email address.


  • NEED MORE HELP?
  • You can browse our "Help Center" from the upper left menu or simply E-MAIL us with your question or concern at: sales@Mediafreakcity.com