- Q-1: How do I order movies?
- Q-2: Credit Card payment Condition
- Q-3: What is Express Checkout?
- Q-4: How will your charge show up on my credit card statement?
- Q-5: Do you accept bank transfer payment?
- Q-6: Can I change any item(s) in my shopping cart?
- Q-7: How can I use the "Coupon Code" I receive?
ORDER PLACEMENT
- Q-1: What is MFC PPV Point?
- Q-2: Can I use both MFC PPV Points and Credit Card to buy PPV items?
- Q-3: What if I do not have enough points to purchase PPV?
- Q-4: How can I check my MFC PPV Point?
- Q-5: Can I get refund?
- Q-6: Is there any EXPIRING DATE for MFC PPV Point?
- Q-7: Can I use MFC PPV Points for purchasing Blu-rays or DVDs?
- Q-8: Can I also use MFC PPV Points at AVE or AVF?
MFC PPV POINT SERVICE
- Q-1: How do I download the movies?
- Q-2: Why is my download speed very slow?
- Q-3: How come my downlaod stops in the middle of download?
- Q-4: How come my downloaded file size is small ?
DOWNLOAD QUESTION
- Q-1: What is Video Streaming?
- Q-2: What do I need to enjoy the streaming service?
- Q-3: How can I play the Streaming Video?
- Q-4: I can't Play the video, Why?
STREAMING QUESTION
- Q-1: Do you use DRM?
- Q-2: Which player do I need to use?
- Q-3: Can I view my movie on another PC?
- Q-4: How come I can hear the movie, but I can't see it?
- Q-5: How come my movie doesn't play smoothly?
- Q-6: Can I play the movies using a MAC?
- Q-7: Do I have to be connected to the Internet to watch a movie?
- Q-8: Can I burn my downloaded movies to CDs or DVDs?