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to MAIN HELP CENTER

    PPV GETTING STARTED

  • Q-1: Do I need to become a member?
  • Q-2: What's the system requiremnt to watch movies?
  • Q-3: How long does it take to download a movie?
  • Q-4: What's the quality of the downloaded movies?
  • Q-5: What kinds of payment method do you accept?
  • Q-6: What do I do if I forget my Password?

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    ORDER PLACEMENT

  • Q-1: How do I order movies?
  • Q-2: Credit Card payment Condition
  • Q-3: What is Express Checkout?
  • Q-4: How will your charge show up on my credit card statement?
  • Q-5: Do you accept bank transfer payment?
  • Q-6: Can I change any item(s) in my shopping cart?
  • Q-7: How can I use the "Coupon Code" I receive?

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    MFC PPV POINT SERVICE

  • Q-1: What is MFC PPV Point?
  • Q-2: Can I use both MFC PPV Points and Credit Card to buy PPV items?
  • Q-3: What if I do not have enough points to purchase PPV?
  • Q-4: How can I check my MFC PPV Point?
  • Q-5: Can I get refund?
  • Q-6: Is there any EXPIRING DATE for MFC PPV Point?
  • Q-7: Can I use MFC PPV Points for purchasing Blu-rays or DVDs?
  • Q-8: Can I also use MFC PPV Points at AVE or AVF?

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    DOWNLOAD QUESTION

  • Q-1: How do I download the movies?
  • Q-2: Why is my download speed very slow?
  • Q-3: How come my downlaod stops in the middle of download?
  • Q-4: How come my downloaded file size is small ?

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    3D Download Question

  • Q-1: What is 3D download movies?
  • Q-2: How to Watch Anaglyph 3D Video?
  • Q-3: How to Watch 3D Side by Side Video?
  • Q-4: How to Watch 3D Side by Side Video on 3D Smart TV wirelessly?
  • Q-5: How to Watch 3D movies with a mobile VR headset?
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    STREAMING QUESTION

  • Q-1: What is Video Streaming?
  • Q-2: What do I need to enjoy the streaming service?
  • Q-3: How can I play the Streaming Video?
  • Q-4: I can't Play the video, Why?

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    VIDEO PLAYBACK QUESTIONS

  • Q-1: Do you use DRM?
  • Q-2: Which player do I need to use?
  • Q-3: Can I view my movie on another PC?
  • Q-4: How come I can hear the movie, but I can't see it?
  • Q-5: How come my movie doesn't play smoothly?
  • Q-6: Can I play the movies using a MAC?
  • Q-7: Do I have to be connected to the Internet to watch a movie?
  • Q-8: Can I burn my downloaded movies to CDs or DVDs?

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    CUSTOMER SUPPORT FAQ

  • Q-1: How can I be able to see the "screen shots" & "Media Clip Trailer"?
  • Q-2: My Internet Explorer does not allow POP-up windows, what should I do?
  • Q-3: I have problem playing downloaded movies on my player

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